Customer Service Key To Aurion’s HR Award Win

The support of our customers was key to Aurion being recognised as one of Australia’s top-performing Payroll Systems at the 2020 HR Service Provider Awards.

On Wednesday 11 November, Aurion was once again recognised as one of Australia’s top-performing Payroll Systems with the silver medal at Human Resources Director magazine’s HR Service Provider Awards for 2020.

Judged by an independent panel of HR directors, our submission showcased our track record of implementing major legislative and regulatory changes like JobKeeper, the quality of our secure systems and processes, and our talented, experienced team members and their willingness to go above and beyond the call of duty for our customers.

Key to our success were testimonials from individual customers from companies including Suncare, the Enterprise & Training Company, Superloop, Savills and Blue Care.

Kathryn Wilson, Aurion’s Executive General Manager, applauded the achievement of the Aurion team during a challenging year: “This is a win we should all celebrate. Even with the heightened economic uncertainty in 2020 from the COVID-19 pandemic, Aurion achieved a 200 percent year-on-year increase in the number of new customers added to our community.”

“In 2020 we removed all the stops to help companies like the Wesley Mission Queensland implement a JobKeeper solution, and we nearly doubled the number of customers from the previous year that shifted to our cloud-based service solution, including the Department of Industry, Science, Energy and Resources, and community services provider Open Minds.”

At Aurion, we make life work better for hundreds of Australian and New Zealand businesses every day with our Payroll and HR software solutions and Managed Payroll Services. In more than 30 years of business, Aurion grown to pay over 350,000 customer employees – that’s 2.5 percent of the Australian workforce – and distribute more than $33 billion in payments every year.

Read more about the companies we’ve help to make life work better; and follow us on LinkedIn for regular updates on the wide world of People & Payroll.