Our expert team will work with you to understand your organisation’s unique needs and requirements and how we can make life work better for your people and payroll.
Aurion Benefits
Local expertise
Our on-shore experts specialise in the unique and complex requirements of Australian payroll.
Flexible solutions
Built to be scalable, the Aurion solution can grow and adapt alongside your business as the requirements of your workforce evolves.
Secure, accurate and reliable
Secure, accurate and compliant payroll solutions that can scale alongside your growing business and the evolving needs of your workforce.
More than 40 years in payroll
Aurion is a well-established organisation, with over 35 years of providing efficient, scalable and proven people and payroll solutions for the Australian workforce.
This Fair Use Policy (“Policy”) governs the acceptable use of the Aurion Software and Services (“Service”) provided by Aurion Corporation Pty Ltd (“we”, “us”, or “our”).
Our goal is to provide reliable, secure, and consistent payroll processing platform (the “SaaS”)for all customers. To do so, we must ensure that no individual user places an unreasonable load on our systems.
By using our Service, you agree to comply with this Policy, which forms part of our Agreements or Contracts with you.
2. Purpose
Our Service is designed to help businesses manage payroll efficiently and in compliance with applicable laws. This Policy ensures that the Service remains fair, functional, and performant for all users by limiting misuse or excessive system consumption.
3. Acceptable use
You may use the Software and Services solely for processing payroll and related tasks for your organisation, such as:
Calculating employee pay, deductions, and benefits;
Submitting payroll for direct deposit and tax filings;
Generating payslips, reports, and employee documents;
Managing statutory compliance and regulatory submissions.
Your use must be consistent with your Agreement and the expected usage levels anticipated of a typical business of your size and industry.
4. Prohibited use
You may not use the Software and Services to:
Process payroll for third parties not associated with your organisation (e.g., as a payroll bureau or shared service unless this forms part of your Agreement or unless Aurion explicitly agrees);
Circumvent usage limits, such as user caps, employee limits, or report generation frequency;
Trigger abnormal system usage, such as submitting excessive data within short time periods;
Deploy bots, scripts, or integrations that overwhelm system resources without prior agreement;
Use the platform for purposes unrelated to payroll and HR operations.
5. Excessive usage & load
If your use of the Software and Services:
Substantially exceeds the normal usage pattern for your organisations size or permissible users;
Places undue strain on our infrastructure or degrades performance for other users;
Involves unusually frequent transactions, imports, or mass updates.
We may take one or more of the following actions:
Notify you and work collaboratively to reduce system impact;
Recommend or require a change to your Services that better aligns with your usage (e.g. move to a higher plan or subscription level);
Apply additional fees based on system load, support demands, or processing volume;
Temporarily limit or throttle your access to certain features;
Suspend your account in extreme or repeated cases of abuse.
We aim to act reasonably and fairly, and will always attempt to discuss potential issues with you before taking corrective action.
6. Changes to this policy
We reserve the right to amend this Policy at any time. Changes will be communicated through email or Aurion website. Your continued use of the Software and Services following any updates constitutes your acceptance of the revised Policy.
7. Contact
If you have any questions or concerns regarding this Policy or how it may apply to your use of the Software and Services, please contact our support team.
Aurion acknowledges the Traditional Owners of Country throughout Australia. We pay our respect to the Aboriginal and Torres Strait Islander cultures; and to elders past and present.
